Launch OS is continuously expanding its third-party automation capabilities. If your desired tool is not listed in the prebuilt third-party automation options, you can still connect it using Webhooks. However, it's important to note that configuring Webhooks requires technical knowledge. We recommend involving a developer or an IT expert to ensure accurate filling of the webhook details and successful integration.
Webhooks enable real-time communication between web applications by automatically notifying one application when specific events occur in another. This triggers actions or workflows in the receiving application based on the received data. For example, a webhook can alert a messaging platform about a new e-commerce order, prompting it to notify the customer.
Step 1: From the dashboard, locate and click the dropdown icon (˅) at the upper left corner of your screen.
Step 2: In the expanded menu, select "Integrations."
Step 3: At the lower portion, click "[+ Add Custom Webhook]".
Step 4: Fill in the Custom Webhook details.
"Required" refers to the HTTP methods used to send data.
"POST" is used to submit data to the server, while "GET" is used to request data from the server.
"Field mapping" involves matching fields from one system to another. For example, when integrating two systems, you may need to map fields such as "name" in one system to "full name" in another system to ensure data consistency.
"User fields" refer to specific information about users or customers stored in a system. These fields can include names, email addresses, phone numbers, and any other relevant details.
Overall, in webhooks, understanding the required HTTP methods, mapping fields between systems, and managing user fields are essential for effective data exchange and system integration.
Step 5: Save settings
Click "[OK]" to save the connection.
Editing Custom Webhook Set-up
After inputting the webhook details, you can edit its settings by clicking on "Edit Settings."
Deleting Custom Webhook Set-up
Note that deleting a webhook will disconnect it from Launch OS.
To delete a webhook, click on the three dots next to the webhook
Select "Delete."
Click "OK" to disconnect the webhook from Launch OS.
That's it! Please follow these steps to integrate custom webhooks in Launch OS.
IMPORTANT:
We recommend testing the settings multiple times under various scenarios to confirm the reliability of the connection. This ensures that data is transferred accurately and workflows function as expected.
If the tool you want to integrate with Launch OS is in our built-in integrations, a custom webhook might not be necessary. This article will walk you through it: Launch OS Integrations.